Updated: 01/30/2025 3:44 PM
RFP-2425-WCS-680
Water Services
02/06/2025 10:00 AM
02/20/2025 10:00 AM
920-45 - Software Maintenance/Support
The City of Phoenix (COP) Water Services (WSD), Public Works (PWD) and Information Technology Services (ITS) Departments is soliciting for managed services to operate, maintain and improve the Customer Information Services (CIS) solution on a 24x7 basis for a period of five (5) years. COP intends to contract with two (2) separate Managed Services providers. The establishment of the contract will be for Batch Operation Services and Primary Support Services.
Solicitation responses must be submitted in a sealed envelope, unless otherwise specified in the Solicitation. The response must clearly identify the Company Name and Address, Solicitation Number, and the Bid Opening Date and Time. It is the Bidder's responsibility to include the number of copies specified in the Solicitation.
NOTE: The City of Phoenix will NOT accept responses submitted after the Date and Time stated in the Solicitation, nor will the City of Phoenix accept responses submitted by fax or e-mail, unless otherwise specified in the Solicitation.
PLEASE NOTE: If you download a Solicitation, you also need to download all current addenda that may have been issued since the original document was posted. It is the Bidder's responsibility to ensure that they have all addenda prior to submitting their offer.